Terms and Conditions

Orders and Delivery

  • Orders must be placed at least 3 days in advance
  • Minimum order value: [specify amount]
  • Delivery available within [specify area]
  • Delivery fees apply based on location
  • We cannot guarantee exact delivery times but will provide a 2-hour window

Products

  • All products are freshly baked
  • Product images are for illustration only
  • Actual products may vary slightly in appearance
  • Allergen information is provided for each product

Payment

  • Payment is required at time of order
  • We accept [list payment methods]
  • All prices include applicable taxes
  • Prices may change without notice

Cancellations

  • Orders can be cancelled up to 12 hours before delivery
  • Full refund for cancelled orders within this timeframe
  • Last-minute cancellations may incur a 50% charge

Returns and Refunds

  • Due to food safety, we cannot accept returns
  • Refunds given only for quality issues
  • Claims must be made within 24 hours of delivery
  • Photo evidence required for quality claims

Wholesale

  • Custom orders require [X] days notice
  • 50% deposit required for custom orders
  • Custom orders are non-refundable